Everything listed under: customer

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    Why A Great Web Design Is Important For Business

    As you all know that there are so many websites on the internet that it is often difficult to be seen amongst your competitors. With so many good websites, the competition out there is quite tough so why make it further difficult by having a poor web design that will drive the audience away. Therefore, it is important that any business whether it is depending on their online business or not must focus on their web design.   Read More...

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    Using Gmail as a CRM

    There are countless options for customer relationship management software these days. Many are complex and expensive, exceeding the requirements of small businesses. Our new friends at GrexIt have found an innovative and simple solution that works with the world's most popular email platform and meets the basic needs of collaboration for project management, customer support and lead management.What is GrexIt?In a nutshell, GrexIt is email, supercharged for collaboration on customer support, ...  Read More...

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    All About Location Based Marketing

    The explosive growth in smartphone ownership has fuelled the possibility of reaching targeted consumers and knowing where they are during the day. Reach out to these people with your location based marketing campaign to tap into an already engaged audience.Purpose of Location Based Marketing ServicesLocation Based Marketing PlatformsExamples of Good Location Based Marketing OffersStrategies for Location Based MarketingPurpose of Location Based Marketing ServicesCustomer engagementLoyalty rewards...  Read More...

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    It Doesn't Hurt to Put a Bit of Effort Into Your Interactions

    Social media can be a great tool for online customer feedback. As with most customer feedback channels, I suspect that social customer feedback is skewed more towards negative then positive. People are more likely to say something about a bad experience then a good one.Knowing that, I try and ensure to give credit where credit is due.   Read More...